Some calls can wait. Some can’t.
iris sorts them out. It’s the AI Growth System for home services.
A leak needs someone today. An estimate can go on next week. iris books each one where it fits and logs every detail.
Call · repair booked today at 2pm
Door off its track. It goes to whoever’s on call.
Chat · estimate booked Tuesday
Plus a text from two towns over: outside the area, answered.
Every season brings a different rush
Here’s how Bluestone Garage Doors uses all seven iris features through the year.
Every storm-week call gets answered
Answers every call at once, so a missed call never ends in voicemail. Each caller hears your company’s name, not a busy signal.
Sorted: A door off its track that won’t close goes to whoever’s on call. A dented panel waits for Monday.
Callers just talk
Keeps callers talking in plain speech, with no press-one menu. A caller can say “the door’s crooked and it won’t come down” and be understood.
That’s enough to go on.
Estimates fit around installs
Books the estimate around the crew’s installs. It lands in a gap your crew really has, with the person who measures.
- Tuesday · 3:00pm · Luis
- Booked
Estimate, between two installs
Tell it once before the holidays
Text your holiday hours and on-call schedule once. Every call, chat, and text uses them, from the first cold snap to New Year’s.
Closed December 24 to 26. Urgent calls go to whoever’s on call.
- Calls
- Chats
- Texts
The 10pm visitor gets an answer
Answers the 10pm “Do you install insulated doors?” visitor. The question gets answered while they’re still on your site, not the next morning.
Sorted: An estimate request from two towns over hears right away that you don’t cover that area.
The reminder goes out for you
Texts each one a tune-up reminder and answers the replies. Customers book by text, and nobody on your crew makes a reminder call.
Last year’s customers come back around
Knows who had a door installed or repaired last spring. The list of who’s due is ready before the first warm week.
- Tune-up due
- Kim Park New door · last April
- Tune-up due
- Dale Ortiz Spring · last March
- Tune-up due
- The Nguyens Opener · last May
What your week looks like with iris
Six moments from a home services week, and where iris fits in each one.
Storm morning
You answer what you can between jobs. The rest waits for voicemail.
Every call gets answered in your company’s name, and urgent ones go to whoever’s on call.
The 10pm website visitor
The question waits until morning, and so does the visitor.
They get an answer on the page and book the estimate before they leave.
Estimates around installs
You fit estimates in from memory, from the truck.
Each estimate lands in a real gap, with the person who measures.
Quotes that go quiet
The follow-up waits until you have a free minute.
A check-in text goes out on your schedule, and replies get answered.
The details
Gate codes and door sizes live in your notes, or your head.
Every call, chat, and text lands on the customer’s record.
Holiday hours
You update the voicemail, the website, and the crew.
You text the change once, and every channel uses it.
Home services questions, answered.
An AI Growth System for home services covers the front office while you and your crew are on jobs. iris answers every call, chat, and text in your company’s name, books the work, follows up on quotes, and sends urgent calls to whoever’s on call. Every conversation lands on the customer’s record.
Yes. Give iris the towns or ZIP codes you cover, and it checks the address before it books. If a caller is outside your area, iris tells them right away, so nobody waits for a callback.
Yes. You set how long each kind of visit takes and who goes out. A repair goes to the next open tech, and an estimate goes to whoever measures and quotes. iris can also leave room to drive between jobs.
Only what you’ve told it to share, like your trip fee or whether estimates are free. iris doesn’t promise a firm price for a job nobody has seen. That stays with you.
Yes. If you do garage doors and gates, or plumbing and heating, iris learns each service and who handles it. Every caller gets the right questions and the right tech, from one phone number.
Yes. Tell iris who does what and which towns they cover, and it books each job with the right person. The job shows up on the calendar your crew already checks.
Yes. iris can ask for a photo by text when it helps, like a bent track or a broken spring, and adds it to the job. Your tech sees it before they get to the house.
Yes. HVAC, plumbing, electricians, and contractors each have their own page, with the calls those trades get most. For every other trade, this page shows how iris works with a business like yours.
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